Terms & Conditions

Prices: all prices are in New Zealand dollars.

Delivery:

New Zealand: Via courier.
North Island within 2 to 5 working days; extra for rural delivery.
South Island 3 to 7 working days; extra for rural delivery.

International: Via courier.
Time is dependent on delivery location. Please ask us if you require an estimated delivery time.

Taxes: Within NZ, GST will be charged. Outside NZ, no GST is payable.

Supply: We will advise you by email if your goods will be delivered late due to being NYP (not yet published) or reprinting.

Payment: We accept Visa or Mastercard only. We do not record or store your card information in any way. We use a gateway provider DPS/Payment Express hosts that manages the payment page, which is secured by its own SSL certificate and is PCI DSS compliant.

Returns/Refunds: If you have any problem with your order, please contact us within 14 days of receipt. We will replace any goods that are faulty, at our expense.

Privacy: We do not share your personal details with any other company or organisation, unless required to do so under NZ law. We do not record or store credit card information in any way.

Questions: Please feel free to contact us (online@upstartpress.co.nzwith any questions.

Web Hosting: provided by Godaddy.com